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Frequently Asked Questions

What security measures does Flower Mound Self Storage take?

We know that our customers are concerned about security. Because our property is so new, we’ve been able to employ all the updated systems you expect in a modern storage facility. Our property is completely surrounded by a high, brick wall and our entrance is regulated by an electronically controlled gate. The entire facility is monitored by a 24-hour video recording system and each unit is required to be secured at all times. If you have any concerns or questions, please reach out to our staff.

What are your access hours?

Our access hours allow you to get to your unit when it’s convenient to your schedule. Stop by anytime between the hours of 6:00 a.m. and 10:00 p.m. seven days a week! This is just another way we allow you to take control of your self storage needs.

How do I rent storage through your kiosk?

It’s simple to use our customer friendly Kiosk rental system. Just walk right up and follow the instructions on the touchscreen to pay your bill, rent a unit, or move into a unit.

How can I pay my bill?

Most of our customers auto-pay with their credit card but we also offer additional ways to pay your bill, including directly from our 24-hour kiosk. If you prefer, you can sign up for our online bill pay program, which allows you to pay your bill from anywhere with an internet connection. Simply log in and pay. You could even do it from the comfort of home and save yourself the trip down to our facility.

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